After the payment has been received, the customer receives an e-mail from 7starsolution.com which includes the purchased product as jpeg, png, include .zip file. The lead time is 3 to 5 working days in general after receiving the payment. These details are not binding as long as no other kind of agreement has been made.
Since 7starsolution.com offers intangible and irrevocable goods, 7starsolution.com is not granting a refund after providing the goods. The customer has to be clear about that before purchasing the product. 7starsolution.com is only granting exceptions of this rule if the product does not match its description. A refund is depending on the case and can only be conducted if both parties agree. The time for refund claims is two weeks after the date of delivery.