Commission

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

PAYMENT

STELLEMENT DATE

The payment of the purchasing price (single or exclusive price) is due at the time of reaching agreement

PAYMENT OPTIONS

The payment of the items can be made only via 2checkout, payoneer and bank merchant account (domestic and international) at this point.

ANNULMENT

As long as the amount due has not been received within 7 working days, 7starsolution.com is entitled to declare the contract as invalid without giving any further reasons.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

CONCLUSION OF THE CONTRACT

The contract is becoming effective as soon as the customer has completed the purchasing process by confirming the “Order now” button. By sending the order, the customer makes a binding offer which is referring to the conclusion of a sale contract about the items which are included in the shopping cart. 7starsolution.com confirms the incoming of the order by sending out a confirmation e-mail.

BILLING

After receiving the order on 7starsolution.com, the customer will receive a bill via e-mail.

Need help?

Contact us at {email} for questions related to refunds and returns.

Overview

Our products are digital designs and downloadable assets, which means they cannot be physically returned once delivered.
Please review product details carefully before placing your order.

Refund Eligibility

We offer refunds only under specific circumstances:

  • The delivered product is defective, corrupted, or incomplete, and a replacement cannot be provided.

  • The delivered product is materially different from the description on our website or in your order agreement.

Refunds are not available for:

  • Change of mind after purchase.

  • Delays caused by incomplete information or late feedback from the client.

  • Approved or completed design projects.

  • Files that have already been downloaded or used.

Refund Process

To request a refund:

  1. Contact us at 7starsolution1@gmail.com within 14 days of delivery.

  2. Include your order number, purchase date, and explanation of the issue.

  3. We will review your request and notify you of approval or rejection within 5–7 business days.

If approved, the refund will be issued to your original payment method (less applicable processing fees).

Payment Terms

    • Payments are due upon agreement unless otherwise stated.

    • Payment processors (PayPal, Venmo, Zelle, Google Pay, Interac Pay, or banking partners).

    • Our Payment Partner Is cursorocity inc &  Zyvatech.

    • If payment is not received within 7 working days, we may cancel the order without further notice.

Cancellation

You may request to cancel your order before production or design work begins. If we have shared some initial work with you and you decide not to continue with us, you may also request to cancel the order at that stage. Once work has started or files have been delivered, the order cannot be cancelled.

Need Help?

For refund or billing assistance, please contact:
7starsolution1@gmail.com